
Ruth urges you to check that you have used your UK Energy Support Scheme vouchers as the expiration date of June 30th is fast approaching.
Although scheme ended in March, Energy Action Scotland have raised the alarming issue that a large portion of Scotland’s vouchers have not been redeemed. The highest amount of unredeemed vouchers is amongst those with older, non-digital, pre-paid metres, where the residents have been issued their vouchers via text, email or post.
Here are some key facts about your vouchers;
• The vouchers issued under the scheme are valid for 90 days, expired vouchers can
be re-issued through the energy supplier, but all vouchers expire on 30th June
when the scheme ends
• If a household is ‘storing’ their vouchers to redeem later, they must be aware that
most pre-payment meters can only hold up to around £250 of energy credit at a
time
• If a household didn’t receive, has lost their voucher or had it expire, then they must
ask their supplier for a new one to be reissued
• All eligible pre-payment meter households should have received all six of their
vouchers by now. These will have been sent from their energy supplier by post,
email or text message
You can find out more about the UK Energy Support Scheme here.